At The Eye of Horus, we're dedicated to providing you with gemstones of the finest quality and authenticity. We stand behind our gemstones and offer a comprehensive warranty to ensure your confidence in your purchases. Here's everything you need to know:

Gemstone Authenticity:

We guarantee that all gemstones sold at The Eye of Horus are 100% natural and authentic, sourced from reputable suppliers known for their ethical practices.

Quality Assurance:

We take pride in offering gemstones of exceptional quality. Each gem is carefully inspected and graded by our team of experts to meet the highest industry standards.

Warranty Duration:

Our warranty coverage lasts for a period of 3 months from the date of purchase. This warranty provides you with peace of mind, ensuring that your gemstone is free from defects in materials and workmanship.

Making a Warranty Claim:

In the unlikely event that you encounter an issue covered by our warranty, please follow these simple steps:

Contact our customer support team at warranty@theeyeofhorus.com to initiate a warranty claim.

Provide your order number, details of the gemstone, and a clear description of the issue you're experiencing.

Our team will review your claim and may request photographs or additional information to assess the issue.

Resolution:

Upon approval of your warranty claim, we will work with you to provide a suitable resolution, which may include:

Replacing the gemstone with an equivalent or similar one.

Offering a store credit for the full purchase amount.

Issuing a refund for the affected gemstone.

Contact Us:

If you have any questions or concerns regarding our warranty policy or need assistance with a warranty claim, please don't hesitate to contact our dedicated customer support team at warranty@theeyeofhorus.com. We're here to ensure your gemstone experience is as precious as the gems themselves.

Our Commitment:

At The Eye of Horus, our commitment is to provide you with gemstones that stand the test of time and adorn your life with beauty and energy. Our warranty policy reflects our dedication to your satisfaction and confidence in the quality of our gemstones.

Thank you for choosing The Eye of Horus as your source for authentic and quality gemstones. Let's continue to explore the world of gemstones with confidence and joy!